How It Works
Delivery & Setup:
The device ships via USPS Priority Mail. When it arrives, simply screw on the antennas (finger tight) and plug the device into a regular power outlet. Easy, self-installation.
The Service:
The service gets signal from cellular towers in your area. Connect up to 10 wireless connections at a time and use the LAN port(s) for hardline connections. Since the device is portable, download/upload speeds can vary based on location, topography, weather, tower congestion and other factors.
We do not guarantee speeds or service at any specific place at any time (beware - anyone guaranteeing cellular data speeds is promising something they don’t control).
Most customers, in most areas, can stream HD movies across multiple devices, conduct video calls, surf the net, etc. (essentially everything they need it to do). If signal is weak in your area, we recommend using an external antenna.
Billing:
Our portable prepaid plans are no-contract, no-credit-check, portable prepaid service. Simply prepay for the equipment and the first month of service, plus tax and shipping. Thereafter it is a convenient month-to-month service.
Portable Service:
The service will work in all 50 states in areas where there is cell signal available. Which towers are used to pull the signal depend on the plan you select. All plans are through the Infinite Internet network. Each plan uses a specific cellular provider’s towers.
Return Policy:
We have a 14-day return policy for purchased equipment. Simply notify us of cancellation within 14 days of receipt and you may send back the equipment. We will refund the equipment cost less a restocking fee. The first month of service is also refundable as long as usage is below 25GB. Shipping is non-refundable and customers are responsible for return shipping. Returned equipment must be received with all accessories and packaging.