CONNECTED WITH PROBLEMS
IMPROVING SIGNAL QUALITY & INTERNET SPEED (BAND LOCKING GUIDE)
CHANGING FROM LTE NETWORK TO 3G/4G NETWORK (MAY IMPROVE SPEEDS)
NOT CONNECTING
PLUS / BLUE PLAN APN SETTINGS (click here for video tutorial) ( Here for troubleshooting).
BASIC / PINK PLAN APN SETTINGS
BASIC ADVANTAGE 250 APN SETTINGS
PREMIUM ADVANTAGE HOME 200 APN SETTINGS
PREMIUM ADVANTAGE HOME 200 PLUS APN SETTINGS
HELP WITH CONNECTING YOUR TV
GENERAL QUESTIONS
CHANGE YOUR PASSWORD
TRACKING YOUR DATA USAGE
HELP WITH CONNECTING A YAGI ANTENNA KIT
No connection? Try re-entering the APN settings for your plan.
What is my router telling me? Click the images below for router directory.
Our Hours are Monday - Friday from 9am-6pm and Saturdays from 9am - 1pm Mountain Time.
Technical Support & Billing:
Phone Number: 833-450-1992
Email: support@firewifi.org
Shipping & Tracking:
Email: shipping@firewifi.org
Cancellations & Refunds:
Email: cancel@firewifi.org
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Support Line: (833) 450-1992 | Sales Line: (833) 716-9434
